Last updated: 11 October 2026
1. Data controller
Under Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by Tergoex Dış Ticaret ve Danışmanlık (“Tergoex”) as data controller, as described below.
Address: Melikşah Mahallesi, Hoca Fakıh Caddesi No: 22/5, Konya, Türkiye
Email: export@tergoex.com
Phone: +90 552 346 81 84
2. Personal data we process
The following personal data may be processed through our website and contact channels:
- Identity: first and last name
- Contact details: email address, phone number, company
- Request details: the subject you choose and the content of your message
- Security data: IP address, browser information, date and time of the form submission
3. Purposes of processing
- Responding to requests sent through the contact form, email, phone or WhatsApp
- Providing offers and information about our foreign trade consulting services
- Establishing and carrying out a service relationship
- Keeping the website secure and preventing misuse (spam, automated submissions)
- Meeting legal obligations and requests from authorised bodies
4. Legal grounds and method of collection
Your personal data is collected electronically through the contact form on our website, email, phone and WhatsApp, and processed on the following legal grounds under Article 5 of KVKK:
- It is directly related to entering into or performing a contract (Art. 5/2-c)
- It is necessary for the data controller to meet a legal obligation (Art. 5/2-ç)
- It is necessary for the data controller’s legitimate interests, provided your fundamental rights and freedoms are not harmed (Art. 5/2-f)
5. Transfer of personal data
Limited to the purposes above, your personal data may be shared with our hosting and email service providers, our legal and financial advisers and, when requested, authorised public bodies.
Google reCAPTCHA is used on the contact form to prevent misuse. Through this service, your IP address and browser information may be sent to Google LLC servers abroad. Transfers abroad are carried out in line with Article 9 of KVKK.
6. Retention
Your personal data is kept for as long as the purpose of processing requires and for the retention periods set by law. After that, it is deleted, destroyed or anonymised.
7. Your rights under KVKK
Under Article 11 of KVKK, you have the right to apply to the data controller to:
- learn whether your personal data is processed,
- request information about the processing,
- learn the purpose of processing and whether it is used accordingly,
- know the third parties in Türkiye or abroad to whom it is transferred,
- request correction if it is incomplete or inaccurate,
- request deletion or destruction under the conditions in Article 7 of KVKK,
- request that third parties who received the data are notified of any correction, deletion or destruction,
- object to a result against you arising solely from automated analysis,
- claim compensation if you suffer damage from unlawful processing.
8. How to apply
You can send requests about your rights, with information that identifies you, by email to export@tergoex.com or in writing to Melikşah Mahallesi, Hoca Fakıh Caddesi No: 22/5, Konya, Türkiye, in line with the Communiqué on the Procedures and Principles of Application to the Data Controller. Requests are answered free of charge as soon as possible and within thirty days at the latest.